SNUGLOW LIMITED WARRANTY TO ORIGINAL CONSUMER for SNUGLOW BABY SHOULDER PILLOW (the “Product”)
This Product, as supplied and distributed in new condition, is warranted by Snuglow LLC (“Snuglow”) to the original purchaser against manufacturing defects (“Warranty”) as follows:
1. WARRANTY TERMS: For a period of one (1) year from the date of the original customer purchase (“the Warranty Period”), if this Product is determined by Snuglow to be in non-conformance with its specifications established by Snuglow and in force and effect on the date of purchase of the Product, Snuglow will, at its sole discretion and option, either: (i) replace the non-conforming Product with a new Product, at no charge to the original customer, or (ii) refund the original purchase price of the Product (excluding tax) to the original customer.
2. WARRANTY TIMING AND PROCEDURE: Before the Warranty Terms can be fulfilled, the original customer purchaser must contact Snuglow for problem determination and troubleshooting, and to coordinate return of the Product to Snuglow if applicable. Proof of purchase evidencing that the Product is within the Warranty Period must be presented to Snuglow in order for the Warranty Terms to take effect. Please call the Snuglow Toll-Free Customer Service Line at
3. EXCLUSIONS AND LIMITATIONS TO WARRANTY SERVICE: This Warranty covers Product non-conformity in the normal, non-commercial use of the Product, and does not cover (a) damage or failure caused by or attributable to Product abuse or misuse, use of the Product under abnormal conditions or under conditions not reasonably foreseeable to or beyond the control of Snuglow, failure to follow directions, instructions and/or terms set forth on the Product labelling or packaging, including instructions and warnings included with any package insert accompanying the Product (“Product Terms”), (b) transportation, shipping, delivery, or insurance costs; (c) ordinary wear and tear, cosmetic damage or damage due to acts of nature, including but not limited to water or fire; (d) commercial use of the Product; or (e) modification of the Product.
This Warranty applies only to the original consumer purchaser of the Product. This Warranty is valid only in the United States, and only applies to products purchased and serviced in the United States. All Products on which a replacement or refund is made become the property of Snuglow. The use or addition of parts, accessories or features to the Product that are not manufactured or recommended by Snuglow could affect the intended function of the Product, and therefore may void the Warranty. The Warranty is contingent upon the proper use, maintenance and care of the Product. The Warranty may be void if the Product has been used in a manner contradictory to or in violation of the Product Terms defined above. The customer assumes all responsibility for use of the Product not in accordance with the Product Terms, and as such, the customer is responsible for any safety hazards or risk, damages or failures caused by or attributable to use of the Product not in accordance with the Product Terms. Snuglow makes no warranty, whether express or implied, for the use of the Product other than for the purposes indicated in the Product Terms.
This Warranty is made in lieu of and supersedes all other warranties or conditions of merchantability or fitness for a particular purpose or general use, whether express, implied, collateral, statutory, or provided by common law, the Uniform Commercial Code or otherwise. Snuglow further disclaims all warranties after the end of the Warranty Period defined above. No other express warranty or guaranty given by any other person, firm or entity with respect to the Product shall be binding on Snuglow. Replacement, refund or credit of the original purchase price, at Snuglow’s sole discretion, are the exclusive remedies of the customer. Snuglow shall not be liable for any incidental or consequential damages caused by the use, misuse or inability to use the Product. These include but are not limited to any damages in the form of lost profits, loss of use, legal fees, economic loss, personal injuries, or any other damages caused by circumstances beyond the control of Snuglow. Notwithstanding the foregoing, the customer’s recovery shall not exceed the purchase price of the Product. This Warranty shall not extend to anyone other than the original customer who purchased the Product, and is not transferrable. No person is authorized to alter, extend or waive the Warranty of Snuglow.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on warranties, so the above limitations or exclusions may not apply to you. This Warranty gives you specific rights, and you may have other rights, which vary from state to state. The exclusions and limitations to the Warranty apply to the maximum extent permitted by law and unless restricted or prohibited by law. Where any term of this Warranty is prohibited by applicable law, it shall be null and void, but the remainder of this Warranty shall remain in effect.
PLEASE DIRECT ALL CORRESPONDENCE TO:
PLEASE CONTACT SNUGLOW TO CONFIRM PRODUCT RETURN ADDRESS AND PROCEDURES FOR WARRANTY.